Coronavirus update

Covid-19 Guidelines

September 15, 2020, Puerto Galera, Oriental Mindoro are open for domestic tourism. Edgewater is now open, and we are delighted to welcome our guests back after almost six months of closure.

Here are some of the things you need to know if you had to cancel your reservation due to the coronavirus (COVID-19) pandemic, you are planning to come to visit us and what we’re doing to keep you safe and protected at Edgewater.

Cancelled reservation due to Covid-19

Edgewater honours all reservations cancelled due to Covid-19 up to 18 months from the time of booking. Contact us for your Covid-19 voucher.

Coming to visit us

International tourism – see https://philippines.travel/safeph for updates & further detail. Currently, there is still no inbound tourism here in the Philippines, but this will change so stay tuned!

Domestic tourism – see https://philippines.travel/safeph for updates & further detail

Requirements for domestic tourism under Modified General Community Quarantine (MGCQ) – Puerto Galera, OR. Mindoro

  1. Occupancy – 2 persons/room 13 years & older & 2 children under 12 years
  2. Swab Test – Rapid Antigen (Nasopharyngeal)
    1. A negative result, travel dates indicated, (entry is within 24hrs of result)
    2. 1,700/test, result 30-45mins, hours 8 am – 5 pm daily, Makati City (Edgewater Partner)
  • Home test 1,700/test minimum two tests plus 1,500 service fee by appointment (Edgewater Partner)
  1. See the list of Department of Health accredited testing laboratories in the Philippines https://hfsrb.doh.gov.ph/?page_id=1729
  1. Valid ID
  2. Health Declaration Form
  3. Confirmed Edgewater reservation
  4. Transport – Port of departure/entry Berberabe, Batangas / Muelle, Puerto Galera ONLY
    1. Sea Taxis start at 8,000/boat/trip one-way up to 8 people
    2. Port Fees at Berberabe 130/person
  • Parking 200/day
  1. Environmental Fee 120/person at Muelle Port
  2. Private Van up to 6 persons (if required) start at 4,000/trip depending on location

Note – Edgewater handles all the above for you as well as the Tourist Registration all you must do is forward the above documents by way of email or WhatsApp.

What we are doing to keep you safe and protected at Edgewater We have our ‘bubble’, its 5244sqm of a lush, secluded property on the water’s edge in a secluded bay. We have our own restaurant and bar plus waters sports equipment, so we are very self-contained.

We also have our Department of Tourism “Certificate of Authority to Operate under all levels of quarantine” 

Given the global situation – Edgewater has upped its exceptional cleanliness game (a score of 9.6 from 253 reviews on Booking.com) by implementing a wide range of precautions & procedures that surpass the Philippines Department of Health & Tourism guidelines to ensure a clean and safe environment for our guests and our team

(COVID-19) KEEPING YOU SAFE & PROTECTED DURING YOUR STAY WITH US

What we are doing!

Safety features

  • Team members follow all safety protocols as directed by the Departments of Health and Tourism
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitiser in common areas
  • Covid kits provided for all guests (mask, hand sanitiser, sanitising wipes, gloves)
  • First aid kit available
  • Process in place to check the health of guests
  • Temperature screening upon check-in
  • On-call Resort Doctor

Physical distancing

  • Contactless check-in/check-out
  • Cashless payment available
  • Two-meter physical distancing rules followed
  • Mobile app for room service (WhatsApp, FB messenger, Webpage chat)
  • The open-air restaurant and common areas

Single-room air conditioning for guest accommodation (all rooms)

Keeping you safe

  • Our team members work in seven – day shifts and must quarantine 14 days prior to rotating in for their shifts
  • Philippines Departments of Health & Tourism guidelines strictly followed
  • Covid-19 approved disinfectants
  • Three-phase covid-19 sanitation process used throughout the resort – Clean, Fog, UVC
  • Team members wear proper PPE (i.e. masks and gloves)
  • Restaurant and Kitchen – Covid-19 measures elevated cleaning procedures
  • Transportation services – Van, Boat and Baja sanitised and fogged before and after
  • Social Distancing – minimum two meters throughout resort

Cleanliness & disinfecting

  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels, and laundry washed in in hot water & tumble dried in accordance with local authority guidelines
  • Guest accommodation is disinfected and fogged between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Covid kits all rooms (mask, hand sanitiser, sanitising wipes, gloves)

Food & Beverage safety

  • Two-meter physical distancing in dining areas
  • Food and beverage can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware have been sanitized
  • Delivered food is securely covered
  • Enhanced hand washing and sanitization stations for guests and team members

Get in touch with us today to book the holiday of a lifetime